Service

Upgrades

Out with the Old, In with The New

Why tolerate the problems inherent in outdated technology when you could have the most efficient, up-to-date solution for your enterprise?

Upgrade Process

Moving from prior versions of SyteLine to the current release requires technical, application and project management skills. Because we’ve completed dozens of these conversions, we know the issues and how to navigate the waters to ensure a positive impact on your business. Beginning with our thorough survey and gap analysis, we can establish a realistic budget and time-frame for your company to upgrade. We will review with you the specific issues that must be addressed, including

Current version
Number of sites
Database sizes
Number of users
Modules in use
Add-on or third party products
Existing custom modifications, and
Network infrastructure.

What’s Included in an Upgrade?

Based on the survey/analysis results, we will help you design a conversion project that will consist of:

Specification of proper servers to run the new release
Data clean up in your current version to minimize conversion time and errors
Preliminary data conversion
Implementation team training
Piloting of new system and new functionality
Documentation of new or changed procedures
Specification, design and production of any needed modifications, customizations or reports
End user training
Final conversion for go-live
Go-live execution
Post go-live support