Precision-Engineered-ERP-Implementation concept

FAQs

What is ERP Software?

ERP (Enterprise Resource Planning) is a sophisticated software suite that encompasses all the aspects of running a manufacturing or distribution company.  ERP enables those running these facilities to coordinate and plan across their enterprise.  A complete ERP system would include such areas as forecasting, marketing, CRM, sales order management, purchasing, inventory control, engineering, material and capacity planning, supply chain, finance and accounting, quality control, management of plant assets, post-sale service and repair, and everything else that goes into making things - all on one platform. This creates faster and more accurate coordination across the company, saves time, and avoids having to track down the people who have the information you need.  Management gets faster, more complete, and more accurate reporting and can react quickly to changes in the business.

Some of the questions a good ERP can answer for you are:

  • How do I know what to build or buy?

  • What does it cost to make my products?

  • What Purchase Orders are late?

  • Where are my bottlenecks?

  • What inventory is on hand and what is it allocated to?
  • Who should be working on what jobs on the floor?

  • How do I know what is on back-order?

  • What is the status of the jobs on the floor?

  • How do I forecast my future production needs?

  • and much much, more . . .

For a brief explanation of CloudSuite Industrial ERP,

watch this 2-minute video.

What is the Best ERP Software?

The best ERP Software is the one that meets your specific requirements and the requirements of your industry. For instance, Infor CloudSuite Industrial (also known as SyteLine) is the leading product in the Discrete Manufacturing space, in such industries as Industrial Equipment, Aerospace, Medical Devices, Injection Molding, Custom Fabrication, Engineer or Configure to order, and specialty vehicles. What most enterprises need is software that has out of the box functionality as well as a way to customize the software to fit their specific business. Industry-specific software (which is something Infor has spent quite a bit of time developing and refining) will fit most of your needs as is, without costly programming changes. However, it can still be personalized to fit your business for your unique requirements. This is where LogicData comes in. As an implementation partner, we not only help to get your ERP installed and running, our experts can also configure and personalize it to fit your particular needs. We are here to see that you succeed with your ERP system and are set up for future growth as well.

What type of database does SyteLine/CloudSuite Industrial use?

SyteLine runs on a Microsoft SQL Server database and uses Microsoft .Net languages (T-SQL, C#, VB.Net).  All this is tied together with Infor's development platform - Mongoose.  

Is SyteLine/CloudSuite Industrial available as a SaaS/Cloud solution?

Absolutely.  The majority of customers currently adopting SyteLine are electing to deploy in a multi-tenant cloud, commonly referred to as Software-as-a-Service (SaaS).  For government agencies, we offer a Gov-Cloud secure SaaS environment for an additional charge.  

How long does it take to implement SyteLine/CloudSuite Industrial?

Implementation timelines are dependent on the scope of your implementation:  

  • What modules of the software are being deployed in the initial project?
  • How many sites are in the enterprise?
  • What data conversion is required from the legacy system?
  • What resources will be deployed at your site and from LogicData as your implementation partner?
Depending on the answers to the above and other questions, an implementation can take as little as 12 weeks or can span over a year.

What does the software and implementation cost?

Cost of software and implementation will vary based on many factors such as user count, functionality requirements, deployment (on-premises or SaaS), implementation methodology, customization, data conversion, integration and internal resources. For a basic configuration of CSI in the cloud, annual subscription pricing begins at approximately $24,000 for a minimum of 10 users.  For an on-premises deployment of SyteLine alone, the minimum is 5 users with a perpetual license one-time cost of $18,000 plus annual maintenance. A primarily self-directed implementation of such a basic configuration, although not recommended, can likely be achieved for approximately $30,000.  LogicData recommends our standard “train-the trainer” implementation approach that is estimated to start at roughly $65,000 for a basic implementation.  For further information on pricing specific to your needs, please contact us at 303-694-4400 or email Sales@LogicData.com.

What size companies would typically deploy SyteLine/CloudSuite Industrial?

Because CloudSuite Industrial scales so well, it can be deployed in companies as small as $10M in annual revenue and on up to multi-national enterprises in the $Billions.  

What is the difference between “SyteLine” and “CloudSuite Industrial” (CSI)?

SyteLine is the core ERP system and would be the software someone would purchase when running the system on-premises.  CloudSuite Industrial refers to a SaaS deployment which includes SyteLine as the core ERP system, but also provides an array of additional products as part of the “Suite”.  These additional products include:

  • Artificial Intelligence
  • Birst Business Intelligence
  • Enterprise workflows and alerts
  • Data export/transform/load (ETL) 
  • Central data lake for big data analysis
  • Document repository (versioning, check-in/out, security)
  • IT monitors and alerts
  • Single Sign-on
  • Optional Robotic Process Automation
  • … and more

What type of industries use SyteLine/CloudSuite Industrial?

Because of its deep functionality SyteLine/CloudSuite Industrial is a great fit for several major manufacturing and distribution segments, including:

  • Industrial Equipment
  • Medical Devices
  • Aerospace and Defense
  • Injection Molding
  • Automotive & Specialty Vehicle
  • Custom Job Shop
  • Process (Food, Beverage)
  • Electronics
  • Consumer goods
  • Packaging
  • Wholesale distribution
  • Re-Manufacturing
  • Field Service and Repair
SyteLine has decades of expertise baked into its logic to help the above specific industries adopt best practices and attain world class status. 

What type of manufacturers use SyteLine/CloudSuite Industrial?

SyteLine/CloudSuite Industrial fits several styles of manufacturing, including:

  • Build-to-Order
  • Engineer-to-Order
  • Configure-to-Order
  • Build-to-Stock/Forecast
  • KanBan/JIT
  • High volume repetitive

Can I customize SyteLine/CloudSuite Industrial and will that affect upgrades?

SyteLine is built on Infor's Mongoose development platform, and Mongoose is included in your purchase.  Mongoose allows you to highly personalize the environment to meet your unique business requirements.  This includes:

  • Adding unlimited User Defined Fields, extending the tables of SyteLine
  • Adding your own custom tables to the database
  • Modifying existing user forms
  • Creating new forms that read existing tables and/or your new custom tables
  • Inserting logic around standard system events, e.g. Email me after receipt of this item.
  • Modifying report layouts, such as invoices, purchase orders, transactional reports, etc.
  • Extending or replacing the logic of the system.
LogicData has learned the rules over the years on how to perform the above “personalizations” in ways that won’t be impacted when a patch is installed, allowing you to stay current on the software.